Privacy Policy

Personal Information

When you interact with Thai Bowl, we may collect the following personal information:

• Contact Information: Name, email address, phone number, delivery address
• Order Information: Food preferences, order history, payment details
• Communication: Messages sent through our contact forms or customer service
• Account Information: Username, password (if you create an account)

Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Location Data: General location information for delivery purposes (with your consent)

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your food orders, including payment processing and delivery
• Customer Service: To respond to your inquiries, provide support, and handle complaints
• Communication: To send order confirmations, delivery updates, and promotional offers (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send you promotional materials about our services (you can opt-out at any time)

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (payment processors, delivery partners, website hosting)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfer: In the event of a merger, acquisition, or sale of our business assets
• Safety and Security: To protect the rights, property, or safety of Thai Bowl, our customers, or others
• Consent: With your explicit consent for any other purpose

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and marketing content
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

We take the security of your personal information seriously and implement appropriate technical and organizational measures:

• Encryption: Sensitive data is encrypted during transmission using SSL/TLS technology
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security systems and software are regularly updated and monitored
• Data Minimization: We collect only the information necessary for our services
• Secure Storage: Personal data is stored on secure servers with appropriate safeguards

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of how we process your information

To exercise these rights, please contact us using the information provided below.

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Order Information: Retained for 7 years for tax and accounting purposes
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: Typically retained for 2 years
• Customer Service Records: Retained for 3 years for quality assurance

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes via email or website notification
• Post the updated policy on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us: